Rockefeller Philanthropy Advisors is hiring a Care Coordinator for a mission-driven healthcare team dedicated to transforming kidney care through holistic, patient-centered support. In this role, you will be on the front lines of service delivery, engaging patients, addressing social determinants of health, and ensuring seamless care transitions.
What You'll Do
- Conduct telephonic outreach to enroll patients into care programs and build trusting relationships as their main point of contact.
- Collaborate with Nurse Care Managers to develop and implement personalized care plans tailored to patient needs.
- Coordinate care transitions across healthcare settings and dialysis centers, ensuring continuity and strong social support.
- Assess and address Social Determinants of Health, connecting patients to vital services such as housing, transportation, and food support.
- Navigate patients through health systems and community-based resources, removing barriers to care.
- Advocate for patients, identifying and addressing inequities and ensuring timely interventions.
- Maintain proactive, clear communication with patients, caregivers, and clinical teams to ensure aligned care delivery.
- Accurately document all interactions, assessments, and updates in compliance with policies and regulations.
- Educate patients and their families to empower them in managing their health conditions.
- Support other teams and regions as needed through cross-market coverage.
What We're Looking For
- Minimum of 3 years of experience in healthcare coordination, community health, or a related field.
- Proven success working in a collaborative, team-based care model.
- Strong knowledge of local and regional community health resources.
- Excellent communication and prioritization skills; ability to multitask and remain organized.
- Self-starter with a solution-oriented mindset and professional demeanor.
- Proficient in Microsoft Outlook, Teams, and other Office Suite tools.
- Ability to work remotely with reliable high-speed internet (minimum 25 Mbps download, 10 Mbps upload).
- Dedicated and interruption-free work environment to maintain patient data confidentiality.
Technical Stack
- Microsoft Outlook
- Microsoft Teams
- Microsoft Office Suite
Team & Environment
Work within an interdisciplinary team of clinical professionals in a mission-driven, highly collaborative, and innovative environment.
Benefits & Compensation
- Hourly pay range: $19.00–$23.00 (based on experience, education, and role-specific factors)
- 4+ weeks of paid time off for full-time employees
- 12 paid holidays per year
- Comprehensive health, dental, vision, and life insurance coverage
- HSA with employer match
- 401(k) with employer match
- Paid parental leave
- Continuing education reimbursement
- Extensive onboarding and career-long training opportunities
Work Mode
This is a remote position open to candidates within the United States.
Rockefeller Philanthropy Advisors is an equal opportunity employer.
