Responsibilities
- Maintain accuracy and organization across operational systems
- Support CRM, project management, and internal tools
- Perform data cleanup, validation, and documentation
- Ensure consistent system usage and process adherence
- Track key operational and business metrics
- Maintain dashboards and recurring reports
- Support leadership with data insights and summaries
- Identify trends and areas for operational improvement
- Support cross-functional projects and initiatives
- Track tasks, timelines, and deliverables
- Maintain documentation and status updates
- Ensure smooth handoffs between teams
- Coordinate with teams across Sales, Marketing, Ops, and Leadership
- Support meetings, follow-ups, and action tracking
- Troubleshoot operational questions and system issues
- Help standardize workflows and communication
- Assist with scheduling, documentation, and coordination
- Support leadership with operational follow-through
- Handle sensitive information with discretion
- Keep priorities organized and visible
Requirements
- 1–2+ years of experience in operations, coordination, or support roles
- Strong organizational and execution skills
- Comfort working with data, systems, and spreadsheets
- Ability to manage multiple priorities simultaneously
- Excellent written and verbal English communication
- High attention to detail and follow-through
- Proven ability to work independently in a remote setup
Nice to Have
- Experience supporting cross-functional or startup teams
- Exposure to process improvement or documentation
- Background in sales ops, rev ops, or project coordination
- Experience supporting leadership or executives
Benefits
- Competitive Salary: Based on experience and skills
- Remote Work: Fully remote — work from anywhere
- Generous PTO: In accordance with company policy
- Direct Mentorship: Access to global industry leaders
- Learning & Development: Continuous growth resources
- Global Networking: Work with international teams
- Health Coverage (Philippines only): HMO after 3 months (full-time)
Work Arrangement
Remote (Worldwide)
Additional Information
- Excellent English communication skills required
- Work must align with US time zone availability
- Independent contractor role
- Must handle sensitive information with discretion
