Responsibilities
- Acts as a bridge between the business problems and the technology solutions.
- Analyzes, transforms and ultimately resolves the business problems with the help of technology.
- Works with internal stakeholders and applies best practice methodologies to determine business requirements and define solutions.
- Delivers business projects in line with sponsor requirements and enterprise architecture.
- Develops and maintains scalable tooling platforms that support operational excellence across global construction.
- Delivers actionable analytics and dashboards to enable data-driven decision-making.
- Integrates monitoring, automation, and reporting tools to enhance visibility, performance, and compliance.
- Partners with cross-functional teams to align tooling capabilities with evolving business needs and strategic goals.
- Drives innovation in data architecture and visualization to support continuous improvement and transparency.
- Performs any other related task as required.
Requirements
- Proven ability to contribute to performance strategies that drive operational excellence and business outcomes.
- Extended knowledge of data center facilities, infrastructure, best practices, and industry standards
- Extended communication and interpersonal skills for effective collaboration, stakeholder management, and reporting.
- Extended problem-solving and analytical abilities to address complex challenges.
- Commitment to continuous learning and staying updated with industry trends and best practices.
- Good financial acumen, budgeting skills, and seasoned understanding of business practices and processes.
- Excellent team player with a strong service orientation and meticulous attention to detail while working under pressure.
- Excellent verbal and written communication skills.
- Knowledge of process mapping and project management methodologies.
- Strong analytical skills to convert business requirements into operational deliverables.
- Proficiency in documentation including functional requirements, test cases, and user guides.
- Bachelor's degree or equivalent in Engineering, Business, Information Technology or related field.
- Extensive experience gained in a similar role within a global services organization.
- Extensive experience in project management methodologies, tools, and practices.
- Extensive experience managing data center construction projects.
- Experience in business requirement gathering, use case definition, and process mapping.
- Experience implementing new services and systems.
Nice to Have
- Desirable certifications include ITIL and Six Sigma, and PMP (Project Management Professional)
Benefits
- paid time-off
- medical
- dental
- vision benefits
- life and supplemental insurance
- short-term and long-term disability
- flexible spending account
- 401k retirement plan
Additional Information
- Remain stationary for long periods of time.
- Operate computer, peripherals, and other office equipment.
- Perform work from a remote location with stable internet connection.
- This is a remote position that requires reliable internet connection and electricity.
- A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.
