Ensono seeks a Business Analyst – CPQ Specialist to advance our use of the Configuration Price Quote system, a core component of our goal to operate a frictionless business. This role will develop and manage product logic, cost models, and template outputs within CPQ, delivering commercial benefit to our global clients and internal teams.
What You'll Do
- Contribute to the vision, strategy, and roadmap for Ensono’s use of CPQ, reflecting end user feedback.
- Become an expert in Ensono’s global CPQ system and a go-to resource for expertise, advice, and user support.
- Engage with stakeholders to understand and document their relevant business requirements.
- Implement and maintain product logic and cost models in CPQ, partnering with product managers.
- Support sales users in the quoting process and on complex commercial scenarios.
- Identify and report on Key Performance Indicators to identify trends and opportunities for the CPQ system.
- Review how CPQ user journeys align with company processes and recommend changes & improvements.
- Continually evolve CPQ quality, actively seeking productivity gains for all business users.
- Act as CPQ representative for related business change projects and system integration initiatives.
- Work with the CPQ vendor to implement the agreed roadmap, test, and manage planned releases.
- Educate new starters and refresh existing users on system functionality and new configurable products.
- Develop and maintain reporting for business and product analytics.
What We're Looking For
- Configure Price Quote knowledge and experience.
- Solid understanding of IT managed service provider and outsourcing business models.
- Natural ability to relate to and build relationships with business users from sales, product management, solution architecture, service delivery, and finance.
- Can-do attitude to analysing, prioritising, and resolving complex challenges collaboratively.
- Experience capturing and clarifying business and service requirements, and the ability to distil and communicate these needs.
- Strong analytic, problem-solving, and decision-making skills.
- Strong written and oral communication skills.
- Self-motivation and the ability to influence others.
- Commercially minded, process oriented, and mathematically strong.
Nice to Have
- An appreciation of technology relevant to Ensono’s service portfolio, perhaps from a prior technical role.
Technical Stack
- CPQ system
- Salesforce
- Workday
Team & Environment
You will work with a distributed team including product management, technical service development, solution architects, and business cost analysts.
Benefits & Compensation
- Flexible and remote work opportunities
- Performance bonus
- Training and development programs
- Worldwide career opportunities
- Community outreach and mentoring opportunities
- Learning platforms
- My Benefit system
- Wellness Platform support from Virgin Pulse
- Associate equity program
- Life insurance
- Lunch card
- Study leave
- One paid day off for charity events
- Sabbatical
- Extended parental leave
- Rental or co-financing of office equipment
- Referral bonus program
Work Mode
This is a remote position based in Poland.
Ensono is an equal opportunity employer.
