Responsibilities
- Manage complete billing cycles across multiple regions and legal entities, ensuring invoices are delivered accurately and on schedule in accordance with contract terms.
- Lead collections efforts by monitoring overdue accounts, minimizing days sales outstanding, and serving as the main contact for client inquiries related to billing and payments.
- Enhance billing platforms such as NetSuite and Sequence to increase efficiency, minimize mistakes, and create processes that scale with business expansion.
- Maintain compliance with tax and fiscal regulations in all operating jurisdictions, aligning standardized practices with local legal requirements.
- Proactively detect and correct billing errors by working with Finance, Sales, and Customer Success teams to resolve conflicts quickly and preserve client relationships.
- Work closely with Finance, Sales, Customer Success, and Legal departments to ensure billing accuracy, contract consistency, and seamless revenue workflows.
- Deliver transparent reporting on billing metrics, collection statuses, and financial risks to support informed planning and decision-making.
Work Arrangement
Remote (Worldwide)
Team
6 major hubs globally, with team members across 13+ countries; structured as a global, remote-friendly organization
Language Skills
Full professional proficiency in English is required, along with working knowledge of either Spanish or Portuguese.
Bonus Points
Additional language fluency beyond English is considered a strong advantage.
