United States

Plume is hiring a BI / Analytics Analyst

Shape product strategy through data by joining a forward-thinking team focused on delivering intelligent insights from large-scale Wi-Fi and device telemetry. In this role, you'll take ownership of core performance metrics, design reliable reporting systems, and uncover patterns that drive product improvements and operational efficiency.

What You’ll Do

  • Design, develop, and maintain interactive dashboards that track product health, customer behavior, and system performance
  • Write efficient, scalable SQL queries to explore high-volume time-series data and extract meaningful trends
  • Establish and validate KPIs related to network stability, user experience, and service reliability
  • Investigate performance fluctuations, outages, or post-release anomalies to identify root causes
  • Communicate findings clearly to technical and non-technical audiences, supporting strategic decisions

What We’re Looking For

  • At least 4 years of experience in business intelligence, analytics, or product-focused data roles
  • Proven expertise in SQL and working with modern data warehouse architectures
  • Hands-on experience with BI platforms such as Tableau, Looker, or Power BI
  • Ability to identify meaningful signals in messy, real-world datasets
  • Strong judgment in interpreting data within business context and conveying actionable insights

Nice-to-Have

  • Background in IoT, networking, telemetry systems, or platform analytics
  • Familiarity with Python or statistical modeling techniques

Our Culture

We value initiative, deep curiosity, and creative problem-solving. We move quickly, challenge assumptions, and focus on delivering results with precision. If you’re driven to understand the ‘why’ behind the numbers and committed to operational excellence, you’ll thrive here.

Required Skills
SQLData WarehousingTableauLookerPower BIData AnalysisProduct AnalyticsBusiness IntelligenceData VisualizationCommunication SQLTableauLookerPower BIdata warehousingdata analysisBI toolsdata visualizationproduct analyticsbusiness judgmentcommunication skills
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About company
Plume
Plume has built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces and human experiences at massive scale.
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Job Details
Department Data and Analytics
Category data
Posted 2 months ago