About the Role
The position is responsible for reviewing and processing background investigations, verifying credentials, and maintaining accurate records to support eligibility determinations for employment or licensure in regulated fields.
Responsibilities
- Evaluate submitted documentation for completeness and accuracy
- Conduct in-depth reviews of criminal history records
- Verify educational and professional qualifications
- Communicate with applicants to resolve discrepancies
- Maintain confidentiality of sensitive personal data
- Enter and update information in secure databases
- Follow established procedures for decision-making
- Respond to inquiries from applicants and agencies
- Collaborate with team members on case resolution
- Identify potential risks based on background findings
- Prepare reports summarizing investigation outcomes
- Ensure compliance with state and federal laws
- Adhere to timelines for processing applications
- Escalate complex cases to supervisors when needed
- Participate in training on policy updates
- Support audits by providing accurate records
- Interpret guidelines for background screening
- Maintain consistent documentation practices
- Use technology tools to verify identity and history
- Apply fairness and objectivity in all evaluations
- Stay current with changes in regulatory requirements
- Coordinate with external agencies when necessary
- Handle high volumes of cases efficiently
- Follow protocols for sensitive or urgent matters
- Promote equity in administrative processes
Compensation
Salary commensurate with qualifications and experience
Work Arrangement
Hybrid work environment with both remote and on-site components
Team
Part of a state agency team focused on public service and regulatory compliance
Application Process
Candidates must complete an online application and attach a resume and cover letter. Incomplete submissions will not be considered. Additional documentation may be requested during the review phase.
Background Check
Employment is contingent upon passing a criminal background check. Certain convictions may disqualify candidates based on the nature of the position and applicable regulations.
Equal Opportunity Employer
The agency promotes diversity and inclusion in hiring. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.
Work Location
The primary work location is Salem, Oregon. Some flexibility in work location may be allowed based on operational needs and approval.
Benefits
Eligible employees receive health insurance, retirement plans, paid leave, and professional development opportunities.
Not available
