Budapest, Hungary Hybrid

MSX International is hiring an Automotive Technical Support Agent with German (Premium German Brand)

About the Role

Act as a key technical resource for a leading German automobile manufacturer, delivering precise support to dealership networks across critical repair and diagnostics challenges. You will leverage deep practical knowledge from real-world workshop environments to guide technicians toward efficient, accurate solutions.

Key Responsibilities

  • Diagnose and resolve complex technical issues in vehicles using advanced troubleshooting methods
  • Deliver timely repair guidance to dealership technicians through official communication platforms
  • Collaborate directly with service teams to identify root causes and implement effective fixes
  • Bridge communication between manufacturer engineering teams and field service operations
  • Contribute practical insights from workshop experience to improve repair processes and technical documentation

Qualifications

Successful candidates must have hands-on experience working in automotive workshops, with a solid understanding of vehicle systems and repair methodologies. Proven ability to interpret technical data and support field teams is essential.

Required Skills
technical supportdiagnosis of technical issuesrepair instructionsworkshop experiencedealer network supportcommunication skillsproblem solvingautomotive systems technical supportdiagnosis of technical issuesrepair instructionsworkshop experiencedealer network supportcommunication skillsproblem solvingautomotive systems
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About company
MSX International
MSX International provides solutions and services in the automotive and mobility sectors, supporting digital transformation, lean operations, and technology integration for global clients.
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Job Details
Category other
Posted 7 months ago