Responsibilities
- Build and maintain direct relationships with designated dealership partners
- Participate in regional FCSD organization meetings on a quarterly basis
- Assist the launch and performance manager with planning sessions and new Quick Lane rollouts to meet regional goals
- Attend annual business planning sessions
- Develop and execute action plans for Quick Lane locations
- Perform repair order reviews when necessary to assess service performance
- Formulate quarterly marketing strategies and track compliance
- Schedule and confirm quarterly Quick Lane sales events
- Ensure up-to-date point-of-sale materials are properly displayed at all times
- Collaborate with management to conduct regular competitive advertising and pricing assessments
- Evaluate and authorize co-op advertising reimbursement requests
- Support digital visibility efforts including search engine optimization and landing page management
- Track contest participation and drive engagement in incentive programs
- Oversee tire sales operations across all Quick Lane sites
- Develop and manage the tire product screening process
- Help implement and supervise the TIM tool functionality
- Perform routine inventory audits and coordinate stock transfers as needed
- Define and maintain tiered tire product offerings (Good/Better/Best)
- Ensure sufficient and updated indoor and outdoor tire displays with current pricing
- Deliver in-person training sessions based on operational needs
- Verify completion of mandatory STARS training modules by Quick Lane staff
- Deliver VCU training, focusing on vehicle inspection techniques
- Support RIM and ¼ Time program implementation
- Provide instruction on effective telephone sales techniques
- Train teams on best practices for customer interaction and service
Responsibilities
- Build and maintain direct relationships with designated dealership partners
- Participate in regional FCSD organization meetings on a quarterly basis
- Assist the launch and performance manager with planning sessions and new Quick Lane rollouts to meet regional goals
- Attend annual business planning sessions
- Develop and execute action plans for Quick Lane locations
- Perform repair order reviews when necessary to assess service performance
- Formulate quarterly marketing strategies and track compliance
- Schedule and confirm quarterly Quick Lane sales events
- Ensure up-to-date point-of-sale materials are properly displayed at all times
- Collaborate with management to conduct regular competitive advertising and pricing assessments
- Evaluate and authorize co-op advertising reimbursement requests
- Support digital visibility efforts including search engine optimization and landing page management
- Track contest participation and drive engagement in incentive programs
- Oversee tire sales operations across all Quick Lane sites
- Develop and manage the tire product screening process
- Help implement and supervise the TIM tool functionality
- Perform routine inventory audits and coordinate stock transfers as needed
- Define and maintain tiered tire product offerings (Good/Better/Best)
- Ensure sufficient and updated indoor and outdoor tire displays with current pricing
- Deliver in-person training sessions based on operational needs
- Verify completion of mandatory STARS training modules by Quick Lane staff
- Deliver VCU training, focusing on vehicle inspection techniques
- Support RIM and ¼ Time program implementation
- Provide instruction on effective telephone sales techniques
- Train teams on best practices for customer interaction and service
