About the Role
This role supports the clinical and commercial rollout of a robotic surgical system by enabling surgeon onboarding, coordinating in-procedure support, training teams, and fostering relationships with clinical and office staff, all while collaborating with sales and clinical teams to ensure safe, efficient, and high-quality patient care.
Responsibilities
- Support the launch and adoption of the robotic system and ensure successful procedures across designated accounts
- Collaborate with Clinical Specialists during surgical cases and coordinate seamless transitions from Capital and Launch teams
- Provide training and support to surgeons, operating room staff, and office personnel on system setup, workflow, and scheduling
- Monitor and record surgeon progress along the onboarding pathway, ensuring completion of required milestones per Surgeon Pathway 2.0
- Establish early connections with clinical and administrative staff to understand onboarding processes and assist with scheduling
- Assist Territory Managers with sales planning, account growth strategies, and achievement of performance goals
- Participate in field demonstrations, workshops, and promotional events to increase awareness and engagement
- Collect insights from key stakeholders to inform product and program improvements for Marketing and R&D teams
- Maintain accurate records in CRM, submit expense reports, and complete administrative duties
- Upload logs for all procedures supported, in compliance with company policy
Compensation
Base salary range or on-target earnings as applicable; actual compensation based on skills, experience, certifications, and location; includes eligibility for annual performance bonus, equity, and benefits
Work Arrangement
Field-based role with up to 75% domestic travel
Team
Collaborative, cross-functional environment with clinical, sales, and commercial teams
The Opportunity That Awaits You
This role offers a visible and impactful position at the intersection of clinical excellence and commercial growth. You will support the adoption of an advanced robotic surgical platform by working directly with surgeons, Clinical Specialists, and commercial teams to ensure safe, efficient, and high-quality procedures. You will help onboard new accounts, train OR staff, and support in-procedure coordination. Strong relationships with clinical and administrative teams will enable scheduling and integration into practice workflows. You will also support Territory Managers in sales planning and strategic growth, contribute to field events, and gather customer insights to guide product development. Ideal for early-career professionals in medical technology, this role offers broad exposure to clinical and commercial operations within a fast-growing, collaborative organization.
Understanding PROCEPT's Culture
The organization values every individual—employees, patients, and caregivers—and is driven by a mission to transform lives through innovation and technological advancement. A culture of humility, engagement, and collaboration is fostered through immersive onboarding, cross-functional learning, and leadership development programs. The company emphasizes curiosity, ingenuity, and belief in technology’s power to improve patient outcomes. Employees are encouraged to integrate work and life into a meaningful blend, contributing to a community dedicated to making a lasting impact in healthcare.
BENEFITS OF WORKING AT PROCEPT!
Comprehensive health and wellness benefits including medical coverage, wellness programs, on-site gym access, 401(k) with employer match, short- and long-term disability, life insurance, flexible or paid time off, paid parental leave, paid holidays, and additional wellbeing benefits.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
The company is committed to diversity and inclusion and prohibits discrimination or harassment based on race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or other protected statuses under federal, state, or local laws. This policy applies to all employment practices.
PAY RANGE TRANSPARENCY
Compensation is determined fairly and equitably. The listed pay range reflects base salary or on-target earnings. Actual pay depends on job-related skills, experience, certifications, training, and work location. The company uses the full range and may include performance bonuses, equity, and benefits in the total package.
WORK ENVIRONMENT
Employees are required to complete training, maintain proficiency, and comply with the Quality Management System and Quality & EHS policies to ensure regulatory compliance and product support standards.
Other
- Up to 75% travel, primarily domestic
- Must achieve clinical proficiency to independently cover cases within 60 days of completing Aqua Academy training
- Eligibility for up to 30 days of supplemental coaching if needed to reach proficiency
- Training provided through the internal Aqua Academy sales training program
- Compliance with Quality Management System and Quality & EHS policies is mandatory
- Eligibility for annual performance bonus, equity, and comprehensive benefits package
Not specified
