Manage customer implementation projects end-to-end — from kickoff through post-go-live — ensuring alignment, tracking progress, managing risks, and driving toward key milestones.
Collaborate with cross-functional project teams, including Customer Engineers and other internal stakeholders, to ensure high-quality and on-time project delivery.
Serve as the primary point of contact for your customers throughout the implementation, building strong relationships and setting clear expectations.
Facilitate technical discussions and ensure customer requirements are accurately translated into implementation plans.
Support change management activities including scope adjustments, project timelines, and issue resolution.
Maintain up-to-date and accurate project documentation, timelines, and communications with both internal and external stakeholders.
Proactively identify risks and dependencies early in the project lifecycle, and implement mitigation plans to keep delivery on track and avoid surprises.
Participate in post-go-live handoff and knowledge-sharing sessions to ensure ongoing customer success.

2-4 years of experience in client-facing project management, onboarding, or technical implementation.
Bachelor’s degree or equivalent experience.
Strong organizational skills with the ability to manage multiple projects simultaneously while maintaining attention to detail.
Excellent communication skills with both technical and non-technical stakeholders.
A proactive, problem-solving mindset with a willingness to find creative solutions to project challenges.
Experience working cross-functionally with technical and customer-facing teams.
Comfort discussing basic technical concepts (e.g., APIs, data mapping) — you don’t need to code, but you’re not afraid of JSON.
High accountability, adaptability, and curiosity — you thrive in a fast-moving environment where every project is a little different.

CAPM or similar certification is a plus.
Experience in a SaaS environment is preferred.
Familiarity with e-commerce platforms, retail systems, or logistics technology is a plus.
Experience with tools like Salesforce, Jira, Rocketlane, or similar is a plus.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

Narvar is hiring an Associate Project Manager