About the Role
This role is responsible for guiding product development related to network performance by aligning business goals with technical execution, prioritizing initiatives, and ensuring delivery of high-value features that improve system reliability and user experience.
Responsibilities
- Collaborate with stakeholders to define product vision and strategic objectives
- Translate business requirements into actionable development tasks
- Manage and prioritize product backlogs to align with organizational goals
- Work closely with engineering teams to guide delivery timelines and scope
- Identify performance metrics and monitor key indicators for network efficiency
- Facilitate sprint planning, reviews, and backlog refinement sessions
- Ensure alignment between technical capabilities and business needs
- Drive continuous improvement through user feedback and data analysis
- Coordinate cross-functional efforts across IT, operations, and compliance teams
- Support change management processes for new feature rollouts
- Maintain documentation for product features and workflow processes
- Evaluate emerging technologies for potential integration into network systems
- Advocate for end-user needs throughout the development lifecycle
- Monitor industry trends affecting healthcare network performance
- Assist in risk assessment and mitigation planning for product changes
- Participate in incident response related to network performance issues
- Ensure regulatory and security standards are met in product design
- Communicate progress and roadmaps to leadership and team members
- Champion agile methodologies and iterative development practices
- Conduct competitive analysis to inform product enhancements
Nice to Have
- Certified Scrum Product Owner (CSPO) credential
- Master’s degree in a technical or business-related discipline
- Direct experience in healthcare or insurance technology
- Background in network operations or systems engineering
- Exposure to cloud-based infrastructure platforms
- Familiarity with ITIL framework
- Experience with API management tools
- Knowledge of cybersecurity principles in network design
- Track record of leading product improvements in complex environments
- Prior work in highly regulated industries
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility for remote and office-based work
Team
Part of the technology and product innovation division focused on healthcare solutions
Career Growth Opportunity
This position offers a clear pathway for advancement to Product Owner based on performance, skill development, and demonstrated leadership in managing product initiatives.
Work Environment
Employees benefit from a collaborative culture that values innovation, accountability, and continuous learning, with access to tools and resources that support professional development.
Not available for this position