About the Role
The position emphasizes teamwork, adherence to standards, and pride in performance, with a focus on delivering high-quality service and supporting a positive, inclusive work environment.
Responsibilities
- Oversee all operations and team performance during scheduled shifts
- Manage food, labor, and operational costs effectively
- Monitor inventory levels and ensure accurate tracking
- Handle cash handling procedures and maintain accountability
- Ensure positive interactions with customers and resolve concerns promptly
- Model professional behavior and uphold company expectations
- Consistently follow all established policies and procedures
- Hold team members accountable to the same standards
- Assist with hiring, scheduling, and supervising staff
- Complete required administrative and operational documentation
- Implement strategies to maintain cost efficiency
- Safeguard cash handling and prevent discrepancies
- Oversee proper storage, handling, and rotation of food items
- Adhere to assigned work schedules and shift requirements
- Maintain store appearance and compliance with brand standards
- Deliver consistently high levels of customer service
- Ensure reliable attendance and punctuality
- Provide reliable transportation to and from the workplace
- Maintain cleanliness and sanitation throughout the store
- Support local marketing initiatives and promotions
- Contribute to overall store profitability through effective management
Work Arrangement
On-site
ADVANCEMENT
Many team members have advanced from entry-level roles to franchise ownership; opportunities exist for growth into management, franchise operations, or corporate roles.
DIVERSITY
The organization is committed to recognizing, valuing, and leveraging individual differences to foster an inclusive environment where all team members can achieve their full potential.
SUMMARY STATEMENT
Team members are valued and take pride in their work; success depends on collaboration, excellence, and a people-first culture.
