Responsibilities
- Oversee daily store operations, including cash management, inventory control, and food quality assurance
- Lead, motivate, and train team members to deliver exceptional customer service
- Ensure compliance with food safety and sanitation standards
- Manage staff scheduling and resolve any staffing issues
- Handle customer inquiries and complaints professionally and efficiently
- Assist in implementing marketing strategies and promotions to drive sales
- Collaborate with the General Manager to achieve store performance goals
- Maintain accurate records and complete necessary paperwork
- Participate in cost control measures and profit optimization strategies
- Foster a positive and team-oriented work environment
Requirements
- Strong leadership and team management skills
- Excellent customer service orientation with a friendly and professional demeanor
- Proficiency in cash handling and basic math skills
- Ability to multitask and thrive in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Effective verbal and written communication skills
- Proficient in using computer systems for order entry and inventory management
- Knowledge of food safety and sanitation practices
- Detail-oriented with strong organizational skills
- Flexibility to work various shifts, including evenings and weekends
- Physical stamina to stand for extended periods and lift up to 50 pounds
- Goal-oriented mindset with a focus on achieving performance targets
- Ability to motivate and inspire team members to deliver their best work
Nice to Have
- Proven experience in food service or retail management
