Responsibilities
- Help associates feel safe and heard by providing confidential channels for reporting concerns (theft, harassment, unsafe practices)
- Leverage tools (CCTV & access control) to identify risk indicators for potential opportunities for loss to occur
- Document thoroughly with clear incident reports and statements
- Monitor and review CCTV for risk signals (unauthorized access, process bypass, unsafe behaviors, product handling anomalies)
- Communicate clearly and calmly during tense situations; de-escalate when possible
- Follow SOPs exactly for access control, visitor sign-in, driver check-in/out, and badge management
- Adapt to dynamic operations—shift priorities for hot loads, weather events, carrier delays, or system outages
- Work varied schedules including nights, weekends, holidays, and overtime during peak volume or incidents
Nice to Have
- 1–3 years in asset protection/loss prevention, security, or operations in a supply chain/warehouse environment preferred
- Strong situational awareness and attention to detail
- Clear verbal/written communication
- De-escalation capability
- Familiarity with CCTV, access control, and badge systems
- Certifications (Preferred): First Aid/CPR/AED
- Technology: Proficient with MS Office/365 (Excel, Outlook, Teams), incident management tools, and digital evidence handling
Benefits
- Comprehensive Perks & Benefits to employees
- Medical, dental, vision
- PTO
- Generous employee discounts
- Retirement savings
- Availability and eligibility to specific benefits may be subject to your location and employment status
