Responsibilities
- Manage and develop a team of Applications Engineers across your territory -- setting expectations, coaching on technical and customer-facing skills, and building a team that executes at a high level
- Own capacity planning and workload distribution across your team -- making sure the right engineer is on the right job and nobody is drowning
- Be the technical and cultural standard-setter for your team; the bar you hold yourself to is the bar your team rises to
- Conduct regular 1:1s, performance conversations, and development planning -- you invest in your people's growth, not just their output
- Own the applications engineering function for your territory -- from pre-sales POC support through post-install customer success
- Serve as the senior technical escalation point for complex integrations, difficult customer situations, or installs that aren't going as planned
- Partner closely with your Regional Sales Manager on territory priorities, pipeline, and customer strategy -- you're the technical counterpart to their commercial leadership
- Maintain strong relationships with key customer accounts in your territory; they should know you by name and trust your judgment
- Stay sharp and stay in it -- you're still designing solutions, reviewing integrations, commissioning cells, and supporting installs when the situation calls for it
- Lead or co-lead technically complex or strategically important customer engagements yourself
- Review and sign off on solution designs, POCs, and integration plans produced by your team
- Travel to customer sites as needed -- up to 25% domestically -- for escalations, key installs, and customer relationship moments
- Define and enforce the standard for how applications engineering work gets done in your territory -- documentation, handoffs, commissioning checklists, customer training quality
- Feed territory-level learnings back to the broader applications engineering organization and to product and engineering teams
- Help build the playbooks, templates, and training materials that make every AE on your team better and every deployment more repeatable
Benefits
- Base salary is just one part of the overall compensation at Standard Bots. All Full-Time Employees are eligible for Employee Stock Options.
- We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.
Work Arrangement
Hybrid
Additional Information
- This role requires up to 25% domestic travel.
- Like every Applications Engineer at Standard Bots, this is not a software engineering role.
- You are a hands-on industrial automation engineer who also happens to lead people.
- If you've never commissioned a robotic cell, this isn't the right seat.
- You're not managing from a desk. You're leading from the front.
