Netrix Global is seeking a Senior Analytics Engineer to play a strategic role in designing scalable data solutions and transforming complex, multi-source enterprise data into actionable insights. The role focuses on profitability analysis, financial reporting, forecasting, operational performance tracking, and customer reporting across the Managed Services organization.
What You'll Do
- Design and implement scalable BI and reporting architectures.
- Define data models (star/snowflake schemas) to support operational and customer analytics.
- Architect and optimize data pipelines integrating ServiceNow, SFTP, SQL databases, and other enterprise systems.
- Implement incremental data loading strategies (watermark logic, automation, scheduling).
- Develop and optimize ETL/ELT pipelines using Azure Data Factory or equivalent tools.
- Consolidate multiple enterprise data sources into centralized reporting layers.
- Ensure data integrity, validation, reconciliation, and performance optimization.
- Improve query performance and reporting efficiency across systems.
- Design and develop executive-level dashboards using Power BI.
- Develop paginated reports for automated and scheduled customer reporting.
- Build scalable, reusable Power BI semantic models.
- Leverage advanced DAX and Power Query (M language) for complex business calculations.
- Lead and mentor BI Analysts, ensuring high-quality and timely delivery of reporting solutions.
- Manage end-to-end BI initiatives, including requirement gathering, scoping, planning, and execution.
- Collaborate with cross-functional teams to define KPIs and reporting standards.
- Present insights, project updates, and recommendations to senior stakeholders.
- Manage stakeholder expectations, priorities, and delivery timelines across multiple projects.
- Own end-to-end monthly customer reporting for Managed Services clients.
- Standardize reporting frameworks across customers.
- Ensure timely, accurate, and automated delivery of reports.
- Establish reporting standards, documentation, and data dictionaries.
- Implement quality checks and monitoring mechanisms for BI assets.
What We're Looking For
- Bachelor’s or Master’s degree in Statistics, Mathematics, Computer Science, Economics, or related fields.
- 5–8 years of experience in Business Intelligence or Data Analytics.
- Advanced expertise in Power BI (data modeling, DAX, paginated reports).
- Strong SQL skills (performance tuning, stored procedures, complex joins).
- Hands-on experience with API integrations and enterprise data consolidation.
- Experience designing and maintaining data warehouse models.
- Exposure to Azure data ecosystem (ADF, Azure SQL, Storage, Synapse preferred).
- Strong experience in financial and operational reporting environments.
- Excellent stakeholder management and communication skills.
Nice to Have
- Experience with ITSM platforms (ServiceNow) data models.
- Experience modelling Cases/Incident/Problem/Change data.
- Experience modelling Contact Center data.
- Experience modelling SLA calculations.
- Experience modelling Financial cost & revenue metrics.
- Experience supporting executive-level and customer-facing reporting.
- Azure / Power BI certifications are a plus.
Technical Stack
- Power BI, SQL, Excel, Python
- Azure Data Factory, Azure SQL, Azure Storage, Azure Synapse
- ServiceNow, DAX, Power Query (M language)
- Data Warehousing
Team & Environment
You will lead and mentor BI Analysts.
Benefits & Compensation
- Competitive compensation package
- Comprehensive group benefits
- Flexibility and time off when needed
- Casual work environment
Work Mode
This is a remote role based in India, supporting US Business hours.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
