Responsibilities
- Through the use of company and department practices and procedures, researches laws and regulations related to advertising, labeling, and selling consumer goods in interstate commerce, including FDA and EPA regulations
- Efficiently manages daily deliverables across multiple clients and categories, meeting accuracy, efficiency, quality control, and brand standards
- Opens and manages new cases with Amazon Seller Support to resolve compliance issues
- Follows standard practices and procedures to determine the best response to seller account issues
- Discusses issues and solutions with the manager to ensure alignment with client and company requirements
- Analyzes federal and state legislation, regulations, and policies, and provides actionable guidance to ensure compliance
- Communicates legal requirements in a concise manner to ensure all stakeholders’ understanding of requirements
- Under manager supervision, drafts Amazon appeals, Plans of Action, and other documents to resolve compliance issues
- Works with internal departments to resolve compliance issues and develop strategies for preventing future cases
- Acts as a key point of contact for managing and addressing daily requests from internal departments and company clients
- Maintains communication with the brand management team and department managers, researches regulatory requirements, and implements proactive measures to ensure the company and clients remain compliant
- Stays updated on Amazon policies and legal requirements to enhance skills and expertise
- Assists manager by gathering, tracking, managing, and preparing documents for compliance investigations
- Maintains or exceeds department-established performance standards
- Continues to learn and apply department Trainual subjects according to standards
- Other duties as assigned
Requirements
- Bachelor’s degree in Business, a related field, or equivalent work experience
- Up to two (2) years of experience in the regulatory or compliance field.
- Effectively communicates basic regulatory matters with clarity
- Ability to read, understand, and interpret compliance and regulatory language
- Safeguards confidential information and uses sound business judgment
- Proficiency in Microsoft Word, Excel, Google Docs, Google Sheets, or similar software
- Good communication, negotiation, and organizational skills
Nice to Have
- eCommerce or digital content experience preferred
Benefits
- Remote Work: Work from anywhere—our team is global, and we value work-life balance.
- Growth Opportunities: As a key player i you’ll have the chance to shape your role and grow with us.
- Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.
Additional Information
- As part of our recruitment process, all candidates will be kindly asked to agree to Lago’s Confidentiality and Non-Circumvention Agreement.
- Schedule: 9AM-5PM Eastern Time Zone
