Responsibilities
- Collaborate with leadership and operations teams to pinpoint areas where artificial intelligence can enhance efficiency, decision-making, and customer results
- Evaluate existing business processes and operational structures to uncover high-value AI opportunities
- Create strategic AI implementation plans tied to business goals and quantifiable performance metrics
- Facilitate client workshops centered on AI strategy, prioritization, and integration
- Oversee full-cycle delivery of AI-driven transformation projects, working alongside technical leads to turn strategy into action
- Coordinate multiple project streams while managing scope, deadlines, risks, and stakeholder expectations
- Set up governance frameworks, KPIs, and reporting systems to track business impact and adoption rates
- Develop strong relationships with business and technology executives
- Promote organizational adoption through targeted communication, training, and change initiatives
- Deliver progress reports and strategic recommendations to senior leadership
- Guide junior team members and support practice growth within the Emerging Technology & Innovation group
- Stay current with Generative AI, AI agents, copilots, and automation tools to provide informed guidance without hands-on development
- Evaluate third-party vendors and platforms to recommend viable enterprise solutions
- Assist clients in scaling from pilot programs to production by aligning stakeholders, timelines, and change preparedness, in collaboration with technical teams
- Examine current workflows to find automation potential and operational enhancements
- Lead redesign efforts for business processes using AI and digital tools
- Develop reusable frameworks, playbooks, and documentation to ensure lasting transformation outcomes
Work Arrangement
Hybrid