San Francisco, United States of America Remote (Global) Employment

Eloquent AI is hiring an AI Engineer, Agent

Responsibilities

  • Build, deploy, and optimize AI agents that engage in enterprise-grade conversations.
  • Work with customers to understand business needs, assess AI capabilities, and implement tailored solutions.
  • Train and fine-tune LLMs for improved accuracy and efficiency.
  • Integrate AI agents with enterprise systems via APIs, databases, and automation tools.
  • Experiment rapidly to improve AI-driven interactions, response quality, and automation capabilities.
  • Collaborate with cross-functional teams (engineering, research, and product) to shape Eloquent AI’s roadmap.
  • Monitor and improve agents’ performance via user simulations and evaluations.

Requirements

  • 3+ years of experience in software development, AI engineering, or NLP in a production environment.
  • Strong proficiency in Python, with experience in frameworks like PyTorch and TensorFlow.
  • Experience working with LLMs and NLP models, including fine-tuning and inference optimization.
  • Familiarity with APIs, cloud infrastructure (AWS, GCP, or Azure), and enterprise integrations.
  • Ability to prototype, experiment, and iterate quickly to improve AI agents.
  • Strong problem-solving skills and the ability to work closely with customers to refine AI solutions.

Nice to Have

  • Experience with prompt engineering, parameter-efficient fine-tuning (PEFT), retrieval-augmented generation (RAG), reinforcement learning for LLMs.
  • Experience with frontend or backend development (React, Node.js, NestJS) to enhance AI-driven applications.
  • Background in information retrieval or recommender systems, document question answering, or agent development.
  • Published AI research in top tier AI conferences like: NeurIPS, ACL, SIGIR, ICML and ICLR.
  • Contributed to open-source NLP projects.
  • Worked in a fast-paced startup environment and thrive in rapid iteration cycles.

Work Arrangement

Remote (Worldwide) — San Francisco

Required Skills
Software DevelopmentPythonAPIsCloud InfrastructurePrompt EngineeringBackend Development
About company
Eloquent AI

The AI Operator for Financial Services. Automate up to 96% of complex, regulated customer operations with Eloquent AI's AI Operator, delivering compliant and reliable service at scale. No engineering or APIs required.

Built for financial services, the AI Operator learns by observing existing workflows and team actions, enabling autonomous execution across core banking, insurance, and fintech operations. It goes beyond chatbots by taking real actions—such as updating CRMs, processing refunds, and managing compliance tasks—while maintaining enterprise-grade security and regulatory alignment.

Eloquent AI’s platform features self-healing AI that continuously optimizes performance, ensures accuracy through real-time evaluations, and integrates seamlessly with existing tools like Salesforce, Zendesk, Slack, and WhatsApp. Designed for regulated industries, it supports secure, auditable, and scalable automation across customer service, sales, and support workflows.

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Job Details
Department Engineering
Category other
Posted a year ago