Responsibilities
- Lead end-to-end delivery across multiple AI, automation, and technology transformation initiatives, ensuring consistent intake, prioritization, execution, and measurement aligned to organizational goals
- Partner with product owners, program managers, and engineering teams to translate business needs into scalable AI-enabled solutions and operational workflows
- Support delivery across cross-functional teams while balancing speed, quality, stakeholder expectations, and business priorities
- Navigate ambiguity and solve complex delivery challenges in fast-paced client environments
- Manage competing priorities and simultaneous initiatives while maintaining strong execution discipline
- Support the implementation of AI-powered workflows, automation initiatives, and agentic systems across enterprise functions
- Help structure workflows, delivery models, governance processes, and operational approaches that enable scalable enterprise AI adoption
- Collaborate closely with technical and business teams to move solutions from pilot to scaled deployment
- Evaluate emerging AI tools, platforms, and capabilities to identify practical enterprise applications and opportunities for process improvement
- Seek opportunities to improve efficiency through automation, streamlined operations, and scalable delivery practices
- Define program goals, success metrics, and reporting mechanisms tied to adoption, efficiency, quality, operational performance, and business impact
- Partner with stakeholders to align intake processes, prioritization frameworks, SLA tracking, risk management, and post-launch measurement to organizational standards
- Identify and proactively manage delivery risks, dependencies, and escalation paths to ensure projects remain on track
- Provide ongoing communication and program visibility to leadership and stakeholders while reducing surprises through proactive risk management
- Operate effectively across highly matrixed organizations and work with stakeholders ranging from front-line analysts to executive leadership
- Build strong relationships with internal customers and stakeholders to establish alignment on objectives, timelines, and expected outcomes
- Help organizations adopt AI-enabled ways of working through stakeholder engagement, communication, training, and operational support
- Support the development of repeatable playbooks, documentation, and best practices to enable scalable delivery and enterprise AI adoption
- Mentor junior consultants and support delivery excellence across project teams
Requirements
- Strong program leadership experience
- Curiosity around emerging AI technologies
- Practical, execution-oriented mindset
- Ability to navigate ambiguity and manage competing priorities
- Experience partnering with both business and technical stakeholders
- Proven ability to deliver meaningful outcomes in complex environments