Provide operational HR support for requests across multiple regions and time zones.
Manage and execute global HR operational tasks across the employee life cycle, ensuring accuracy and compliance with internal procedures.
Respond to and manage inquiries through the HR hotline and written communication channels, addressing EOR and client HR-related questions.
Manage and process operational requests while ensuring timely delivery within established SLAs
Serve as temporary operational backup for country HR operations when coverage gaps occur.
Collaborate with country owners and team leads to ensure continuity of HR service delivery.
Participate in cross-functional initiatives and operational improvements as required.
Other ad hoc duties as required by the HR Experience department to support operational needs.
Design, build, and maintain AI agents and automation workflows that support HR operations at scale
Identify manual or repetitive HR processes and turn them into reliable, intelligent automations
Monitor agent performance, troubleshoot issues, and iterate based on data and feedback
Other ad hoc duties as required by the HR Experience department to support operational needs.

Remote (Worldwide)

Team size: team of 7,000. Structure: globally distributed

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy - Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com.

As part of our hiring process, we primarily rely on interviews and role-related assessments.
In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.
This application process does utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications.
As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews.
This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws.
We ensure human oversight is maintained in all final hiring decisions.
Your personal data is not used to train AI models.
For more information on how we process your personal data, please see our For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby, Covey.

Ability to work flexible shifts, including evenings, weekends, and holidays, as part of a 24/7 global support model
Must be located in the EMEA region
Fluent in English, and local language
As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews.
This application process does utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications.
Human oversight is maintained in all final hiring decisions.
Your personal data is not used to train AI models.

Deel is hiring an Agent Operations HR Experience | EMEA