About the Role
The ideal candidate will act as a trusted advisor to merchants, identifying financial service opportunities, negotiating agreements, and delivering exceptional service to grow their portfolio while representing merchant insights to internal leadership.
Responsibilities
- Initiate regular contact with current clients to highlight and promote available financial services
- Deliver outstanding customer service while applying strategic sales methods to increase awareness and adoption of financial products
- Develop strong, advisory-level relationships with clients to uncover potential financial service needs across the client portfolio
- Manage contract negotiations and finalize agreements to support portfolio expansion
- Meet sales goals by delivering expert guidance, personalized service, and collaborating with regional leadership to leverage regional opportunities
- Apply proven business development and relationship management strategies to meet or surpass set sales objectives
- Supply consistent, actionable feedback to leadership, representing the merchant perspective
- Comprehend the risk-based structure of merchant capital advances and effectively explain it to clients with support from the Risk department
Benefits
- Employee share ownership program fostering a collective sense of ownership
- Unlimited paid time off available annually
- Flexible working arrangements to support work-life balance
- Option to work remotely from any global location for up to 60 days per year
- Annual health and wellness allowance of $500
- Access to digital mental health resources, counseling, and coaching
- Paid parental leave and support services
- Subscription to LinkedIn Learning for professional development
- Dedicated volunteer day to support community engagement
- Pet-friendly workplace environment
- Rooftop area equipped with dining and barbecue facilities
- On-site self-serve kitchen with fridge, pantry, and bar access
- Weekly office-wide catered lunches
- Regular social and cultural events organized by the local team
- Modern office facility located in Redfern, NSW
Work Arrangement
Remote (Worldwide)
Be a changemaker You’ll enjoy
- A flexible work environment that empowers you to do your best work
- A culture that celebrates performance
- The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
- Career-defining opportunities
- Plus benefits designed to keep you happy, healthy and fulfilled.
Who we are
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Other
- Unlimited paid time off policy
- Flexible working policy
- Work remotely from anywhere in the world for up to 60 days per year
- Health and wellness benefit of $500 per year
- Mental health online platform and counselling & coaching services
- Paid leave and assistance for new parents
- LinkedIn Learning license
- Volunteer day
- Dog friendly environment
- Rooftop with dining space and BBQ facilities
- Self-service cafe-style kitchen and fully stocked fridge, pantry & bar
- Weekly catered lunches for the entire office
- Exciting events hosted regularly by our Sydney Culture Club
- Brand new office space located in Redfern, NSW
