Addis Ababa - Moyale Rd, Bishoftu, Ethiopia On-site Employment

Digital Virgo is hiring an Account manager

Responsibilities

  • Oversee telecom operator accounts within a designated region to expand service offerings and product adoption.
  • Adjust sales approaches and project timelines based on regional market demands and objectives.
  • Advocate for improved contractual terms in coordination with local management teams.
  • Track the rollout of new services with assistance from internal support units.
  • Facilitate technical integrations between telecom providers and external partners.
  • Lead cross-functional efforts to launch, refine, and troubleshoot services.
  • Conduct ongoing market analysis to uncover growth areas and enhance operational efficiency.
  • Generate performance reports covering both commercial and operational metrics.
  • Monitor key performance indicators and use insights to forecast sales and outcomes.
  • Develop and maintain operator accounts while ensuring alignment with regional goals.
  • Contribute strategic input during product planning discussions to boost market relevance and innovation.

Responsibilities

  • Manage operator accounts in your area to develop DV offers and services.
  • Adapt the sales strategy and project roadmap to local priorities and expectations.
  • Lobby operators (with the support of country managers) to ensure continuous optimization of Digital Virgo's terms and conditions.
  • Monitor project deployment with the help of DV support teams for product/service launches.
  • Coordinate the implementation of technical connections with telecom operators and partners.
  • Supervise service launches, optimizations, and incident resolutions with technical and marketing teams.
  • Benchmark continuously to identify new market opportunities and optimize existing operations.
  • Prepare reports on operational and commercial performance.
  • Track KPIs and perform analysis to develop accurate sales and performance forecasts.
  • Manage and grow operator accounts in the assigned region, ensuring alignment with local priorities.
  • Support product roadmap discussions and contribute innovative ideas to improve competitiveness and local impact.
About company
Digital Virgo
Global specialists in mobile payment through telecom operator billing solutions. Connects merchants to operators to meet the growing demand for digital payments via a simple, fast, secure, and worldwide transactional channel.
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Job Details
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Posted 3 months ago