About the Role
The role involves leading senior-level discussions, shaping programmatic strategy, and ensuring high-quality delivery through effective team management and collaboration with internal and external stakeholders.
Responsibilities
- Enhance team performance by implementing standardized templates and documented processes.
- Analyze client priorities and pressures to assign actionable tasks across the team.
- Identify and deploy internal group-developed solutions that address client business challenges.
- Demonstrate expertise in digital media channels and clearly communicate programmatic's role within the mix, collaborating with Digital Planners to increase display spending.
- Lead innovation efforts within the channel by promoting early access to new tools and testing opportunities.
- Optimize spending allocation to maximize return and efficiency for clients.
- Possess in-depth knowledge of programmatic technologies and confidently discuss opportunities in client and internal meetings.
- Build strategic communication plans with senior clients and align on testing roadmaps based on their goals.
- Uphold professional standards to maintain personal and team reputation.
- Oversee audit processes for the channel to meet targets and resolve or escalate issues promptly.
- Lead high-level client meetings including quarterly business reviews and future strategy planning sessions.
- Maintain key relationships with senior media platforms, technology providers, and service partners.
- Deliver presentations in new business pitches and internal agency meetings with confidence.
- Act as a leadership figure and escalation point for both team and departmental matters.
- Develop success stories for internal learning and external award submissions through knowledge sharing.
- Ensure top-tier training programs and individual growth plans are in place for team members.
- Collaborate closely with senior internal stakeholders such as the Head of Addressable.
- Engage actively in the display team community by organizing events and advancing shared knowledge.
- Manage end-to-end campaign execution and billing accuracy for client accounts.
- Support daily quality assurance to reduce errors and ensure process consistency across local and global teams.
- Apply advanced negotiation techniques to secure maximum value for clients and internal teams.
- Maintain a zero-tolerance policy for financial discrepancies, including MQS and unreconciled items.
Work Arrangement
Hybrid — Delhi, UK
Other
- Our drive to shape the future of media is rooted in a belief in Be Extraordinary, empowering employees to fuel creative transformation. We Lead Optimistically, supporting growth and development for all individuals. Employees benefit from access to global networks, enabling them to advance their careers, build connections, and stay at the forefront of marketing innovation. We foster an Open culture grounded in trust and respect, where inclusion is promoted through employee resource groups and regular events that highlight achievements, share insights, and celebrate milestones. Our benefits package includes comprehensive medical, retirement, vision, and dental coverage, generous time off, mental health awareness days, and partner discounts. As an equal opportunity employer, we evaluate all applicants fairly. We embrace hybrid working with approximately four days per week in the office to encourage collaboration. Candidates needing flexibility should discuss this during the hiring process. This is a UK-based role requiring the right to work in the location.
- Review our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for details on how your data is handled. Only shortlisted candidates will be contacted.
